In order to assist you with an Enviro Spase issue we will need the following items.
- A zip file of the Enviro Spase log files located at C:\Enviro\Espase8\eSpase8_Log.
- A subset of your Enviro Data database in ZIP format This is created in the SELECT DATA form using the Select Data query that replicates the issue and Export it to an “Enviro Data Access Database (subset)” in Access (MDB) format. If you are unfamiliar with creating a subset of your database instructions can be found here. Right click on the new subset file and choose Send to --> Compressed (zip) File.
We also suggest that you review the general help FAQs found here.
Enviro Spase requires ArcGIS Version 10.0 or newer running on a Windows computer with a sufficient Processor/HD/Memory/Display and OS sufficient to run ArcGIS.